What personal information do we collect from users that visit our blog, website or app?
When ordering or registering on our site, as appropriate, users may be asked to enter their names, email addresses, phone numbers, credit card information or other details to enhance the user experience.

When do we collect information?
We collect information from users when they subscribe to a newsletter, fill out a form or enter information on our site.

How do we utilise user information?
We may use the information we collect from users when they register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

– To personalise user experience and to allow us to deliver the type of content and product offerings in which users are most interested.

– To improve our website in order to better serve the users.

– To enable us to better assist in responding to customer service requests.

– To quickly process user transactions.
To send periodic emails regarding user orders or other products and services.

How do we protect user information?

We conduct routine scans of our website to identify and address potential security vulnerabilities, ensuring that users can visit our site with the utmost safety. We employ regular malware scanning as part of our security measures.

User personal information is stored in secure networks, accessible only by a select few with special access rights, mandated to maintain strict confidentiality. Additionally, any sensitive or credit information you provide is encrypted using Secure Socket Layer (SSL) technology.
We implement a variety of security measures to safeguard user personal information when it is entered, submitted, or accessed.
Transactions processes via a gateway provider and are not stored or handled on our servers.

Third-party disclosure

Your Personally Identifiable Information is not shared, traded, or sold to outside parties by us.
Third-party links
We refrain from including or offering third-party products or services on our website.

Our Commitment to Children’s Privacy

Protecting the privacy of the very young is of utmost importance to us. Therefore, we do not collect or retain information on our website from individuals who have disclosed their age as being under 13 years. Additionally, no section of our website is designed to attract anyone under the age of 13.

Opting out:

Users have the option to customise their preferences for Google advertising through the Google Ad Settings page. Alternatively, you can choose to opt out by visiting the Network Advertising Initiative Opt Out page or by utilising the Google Analytics Opt Out Browser add-on.
You will be notified of any Privacy Policy changes on our Privacy Policy Page.
To change or update your personal information, please send us an email.

How does our site handle Do Not Track signals?

We respect Do Not Track signals and refrain from planting cookies or utilising advertising when a browser with the Do Not Track (DNT) mechanism is activated.

Does our site allow third-party behavioural tracking?


We do not allow third-party behavioural tracking.

How to contact us?


If you have any additional questions or concerns regarding these privacy policies, feel free to reach out to us by calling +94 11 774 5730 or sending an email to reservations@resplendentceylon.com.